Please use eMail, or one of the messaging options to contact me. -> Threema, Signal, iMessage.
Since I am often on the way, it is not always possible to be reached by phone. However, the personal conversation is very important to me and often the faster solution than an email.

I will be happy to arrange a meeting.

Support requests

In order to process your support request quickly and efficiently, I need information about the system.

Please send me the following information:

- Information about the system (marine, vehicle, off / on grid)
- List of devices affected / in the system, with manufacturer details and serial numbers
- 2,3 Photos of the installation always helps
- If your system is accessible via the Victron VRM portal, a invitation as technician on "support@y-tronics.com"
- Note on urgency - Normal - High - Express
- Name, billing address, email and telephone / messenger - (no support without these informations!)